Background and objectives mission
As part of the modernization of its treasury information system, the customer wanted to define its treasury core model before migrating its group TMS to a new solution. The project was part of an overall digital transformation of the finance function, aimed at harmonizing and securing cash management across the group, which was essentially built up through successive acquisitions in France and Europe. The main objectives were to determine the scope of the Group's cash management, to describe the target operational processes, to benefit from the new functionalities offered by the new TMS, and to reinforce the robustness and compliance of the financial information system within the Group's subsidiaries, with a switch from EBICS TS to a Swiftnet desktop service. This upgrade was also intended to improve integration with other IS tools, and enhance the user experience for business teams.
approach adopted
The mission was structured around an assessment of the current situation, the definition of target processes, the adaptation of specifications, assistance in choosing the TMS and project ownership assistance (MOA) structured in several key stages. A change management strategy was drawn up, including a training plan tailored to users, the drafting of documentation and the implementation of regular communication on the project's progress. Business workshops were organized to gather specific requirements, formalize processes and anticipate the impact of the migration. An in-depth analysis of the structuring options made it possible to assess the functional and technical consequences of the change of solution. In addition, a system for centralizing and tracking anomalies was set up to smooth relations with the software publisher and guarantee the quality of the delivered solution.
Benefits obtained
- Modernized, secure and compliant cash management system (Kyriba) deployed in 4 European countries
- Personalized user support to ensure team buy-in and sustainability of changes
- Business workshops to optimize practices in terms of payment and reporting processes and align IS functionalities with the defined Core Model
- Anomaly centralization for rapid incident resolution
- Comprehensive documentation and transparent communication
